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SHIPPING INFO

Weather Advisory

Mount Carmel Wine & Spirits does not use standard shipping during periods of extreme weather and orders will be held until weather conditions are suitable for shipping. The customer is responsible for arranging the timing of shipping. Please bear in mind that we cannot monitor the weather accurately in every state. If time is of the essence, you have the option of using Overnight or Second day delivery by common carrier. We hope you understand our concern.

Identity Confirmation

If you place an order with us online and use a different shipping address than your billing address, please be aware that we do have to confirm with you that the order is valid before processing and shipping it. You will be asked for a valid ID and credit card. If you can not provide such things, we reserve the right to cancel your order.

If you have any questions, feel free to contact us at 718-367-7833 or CustomerService@mountcarmelwines.com.

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You must be at least 21 years of age to purchase wine. By placing your order you have represented to Mount Carmel Wine & Spirits that you are at least 21. All wines delivered must be received by an adult of legal drinking age.

Our trucks (or common carriers) make free deliveries in lower Westchester County (10502, 10522, 10528, 10538, 10543, 10550, 10552, 10553, 10580, 10583, 10703, 10704, 10705, 10706, 10707, 10708, 10709, 10710), Manhattan and the Bronx for orders over $150.

We offer 5 shipping options:

  1. Ground Service - approximately 2-5 business days in transit
  2. 2nd Day Air - 2 business days in transit
  3. 3 days select- 3 days in transit
  4. Next Day Air - 1 business day in transit
  5. Local Delivery (lower Westchester County, Manhattan and the Bronx only)

An email will immediately acknowledge receipt of your order, while a second email will confirm your order has been processed and is prepared for shipment. We will contact you by the end of the next business day if there is any problem with your order. While we make every effort to show accurate product listings on our website, Mount Carmel Wine & Spirits is not responsible for typographical, pricing errors, and omissions. Thank you for your understanding.

Please note that your shipping costs are estimated. Actual costs will be confirmed with you when your order is placed.

Many states restrict the shipment of wine. Please accept our apologies if we are unable to ship to your area. We cannot ship to the following states: Alabama, Arkansas, Georgia, Indiana, Kentucky, Massachusetts, Maryland, New Hampshire, Pennsylvania, Puerto Rico, South Dakota, Texas, Utah. For more information on state laws concerning shipments of alcohol, visit: http://www.wineinstitute.org/shipwine

Notice for Long Distance Shipping

Mount Carmel Wine & Spirits will only accept claims on damaged merchandise up to (3) business days after customer has received his/her order.


Restocking Fee

Mount Carmel Wine & Spirits will charge a 12% restocking fee for authorized returns only.

* Free local delivery on orders over $150 to Manhattan, the Bronx and Lower Westchester.

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